Terms and conditions
The information below contains important points which You need to know about 121Money Ltd and the service We provide. We request that You read the following Terms and Conditions prior to using this form, to ensure that You are satisfied with the service that We can offer You.
If, after reading our Terms and Conditions, You do not agree with the content then We request that You do not use Our service.
"Terms" means these terms and conditions;
"Users" means the users of the Website collectively;
"User Information" means the details provided by You on any application via the Website;
“Iframe” means Our hosted form which is used by this site that it is embedded within;
"We/Us/Our" means 121Money Ltd;
"Website" means the Website or any subsequent URL which may replace it which is used to access Our form;
"You/Your/Customer" means a user of the Website.
“Service” means the process in which 121Money Limited matches Your application with a Lender or Finance Provider.
“121Money” means 121Money Limited.
“Lender/Provider” means the third party company who may provide You with a loan or a Loan Brokerage service and or another financial service.
This web site is operated by 121Money Ltd. Registered in the UK, 14881276. Registered address: Dam House Astley Hall Drive, Tyldesley, M29 7TX. Registered with the Information Commissioner's Office ZB601444
As we will be providing a service to You, We will therefore have no obligation to any other party, only you. Please also be aware that if a third party uses Our services on behalf of You, Our obligation will still be with You being Our Customer. Furthermore, the Terms and Conditions will also relate to You, Our Customer, and not with any other third parties.
This site is owned and operated by 121Money Limited. We are not a Lender or Provider and therefore We will not provide finance directly to You; We provide an online credit broking service, We will introduce You to Lenders or Providers of financial services. By submitting an application through Our form or Comparison Site You will be giving Your consent for 121Money to match Your application with one of the Lenders or Providers on Our panel. If You apply via Our online form, We will present Your application in real time to one or more of Our Lenders or Providers based on their lending criteria until such time as one of Our Lenders or Providers accepts Your application or all Lenders and Providers decline Your application OR if You apply via Our Comparison Site We will present to Lender products to You. If a Lender or Provider accepts Your application You will be forwarded to a page on the Lender or Provider’s Website that they have requested We direct You to or if the Lender or Provider does not work online We may present You with a screen that gives You information and contact details relating to the Lender or Provider that accepts You. It is important to understand that We will only forward You to a Lender or Provider that has looked at Your application and accepted it as one they believe there is a good chance they can provide a loan or relevant services to You, (if You have submitted an online form application), or We will only display to You a Lender or Provider that is relevant to your search, (if You have used our Comparison Site). It is also important to understand that We may be paid a fee by the Lender or Provider for introducing You to them and We may pay a portion of that fee to the Website owner that is using the iframe form as a service.
There is no obligation for You to take up the loan or service with them. You should read their conditions carefully and make a responsible decision on whether You believe their service is right for You. You will be signing a legally binding credit agreement when if you accept their terms. If You have any questions or are unsure You should contact the Lender or Provider before taking out any service or loan with them.
Any examples of amounts available to borrow, terms (repayment periods) or rates stated on the Lender or Provider Websites are purely given as a representative example relating to the product. These representative examples are stated to give You an understanding of the products available. Representative examples are not given as a figure of what You will actually be offered by the Lender/Finance Provider therefore cannot be given as a guarantee nor can they be used as any kind of warranty. As We do not provide the loan or financial service directly to You We are unable to control the representative rate examples contained on the Website. Please also be aware that the decision to offer any loan or financial service is made by the Lender or Finance Provider and We have no control over the decision making.
The Lender/Finance Provider will conduct an assessment on You before any decision or offer is made; this may include a full assessment of Your credit history both past and present.
Customer checks & referencing
Upon application, the Lender or Finance Provider may use both fraud prevention and credit referencing agencies to help make relevant decisions. Credit checks (either soft or hard searches), and credit reference agencies can also help prevent fraudulent applications so We ask You to agree to using data provided for the purpose of preventing fraud and ensuring the Your identity is protected.
Information provided by You must always be true and accurate, as misleading information will be regarded as a breach of Our terms and is likely to breach any agreement You have entered into with a Lender or Finance Provider. Misleading information may also result in the instigation of criminal procedures against You.
If You have authorised any third parties to act on Your behalf, any information given by the third party will be contractually binding on You. Should You choose to make a joint application for a loan or finance via the Website, each party will be dealt with as a client acting with the consent of the other and if correspondence is entered into with one party of the joint application it shall be assumed that the communication is with both parties.
Information about You (including Your visits to the Website)
Unless stated otherwise, We may contact You via means of telephone, SMS, post or email to provide information and alerts relating to Your application and or services We think may be of interest to You.
Intellectual property rights
The copyright and material on this website & form is owned by 121Money Limited and is protected by the copyright and trademark laws of the United Kingdom. You are permitted to copy any such information for Your own personal use but may not republish, store or reproduce any such information in any manner, including but not limited to electronic reproduction, without the prior written consent of 121Money Limited.
Any unauthorised downloading, retransmission, or other copying or modification of any of the contents of this form may be in breach of statutory or common law rights which could be the subject of legal action. 121Money Limited disclaims all liability which may result from any unauthorised reproduction or use of the information on this form.
We cannot guarantee that the Lender or Finance Provider will authorise any particular loan application. This may be as a result, directly or indirectly, of a systems problem, issues which are unforeseeable or outside of Our control or that of the Lender, or Finance Providers, or because information has been provided incorrectly. Accordingly, We shall not be liable for any loss You may suffer unless We have been negligent or not acted in accordance with these Terms and Conditions or unless otherwise required by UK law. In the event that You do not use this form with reasonable care and in accordance with these terms and conditions or We discover or are notified that You are using this form fraudulently, We, the Lender or Finance Provider reserve the right to charge You for any reasonable costs that We may incur in taking action to stop You using the form and recover any monies owed as a result of Your activities.
If you follow links from any of our sites to the sites of Lenders or Providers, we cannot be held responsible for the information they display, nor their practices, nor their privacy policies, and this applies to any products or services that you may enter into agreements with them for. You are responsible for Your dealings with them.
If you agree Loan upon which is secured against any of Your property, (for example, Your home, Your vehicle), You do so in full knowledge that Your property may be repossessed if You do not keep up repayments.
The form may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the form and its use. You agree not to upload or transmit through the form: any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character.
The website & form is controlled and operated in the United Kingdom. These Terms and any non-contractual obligations arising out of or in connection with these Terms will be governed by the laws of England and Wales and You irrevocably agree to submit to the exclusive jurisdiction of the English courts.
We endeavour to make every effort to ensure Our service to You is excellent; however, if You wish to make a formal complaint, please send Your complaint via email, in writing or you can telephone us. Email us at email@example.com, write to: The Compliance Manager, Dam House Astley Hall Drive, Tyldesley, M29 7TX or telephone 0161 532 6901. We will issue a final response to You within 8 weeks of Us receiving your complaint. If You are unhappy with our response or have not received our final response after 8 weeks You may refer your complaint to: Financial Ombudsman Service, Exchange Tower, London E14 9SR.